Most countries are economically developed because of the growth of Small and Medium Enterprises (SMEs). SMEs offer great employment opportunities to many people in every country. On the other hand, most big companies started as SMEs. However, most staff of SMEs are not good at customer service, mainly due to lack of training. We need to note that customer service is the main business and marketing tool that SMEs use to promote their businesses and organisations.
Course benefits
This customer service coaching program was developed to give SMEs staff soft skills to enable them offer great customer experience and use the experiences in promoting their businesses. Through this program, you will get skills on how to:
- Win and retain customers using great customer service.
- Market your organisation/business using great customer service experience.
- Improve relationships with customers and visitors using customer service skills.
- Improve your personal image and esteem using good customer service.
- Reduce work related stress and sicknesses by practicing good customer service.
- Keep yourself younger and happy by practicing smiling tips.
- Avoid wrinkles and looking older by serving customers with a smile. Good customer service has curative and therapy benefits.
Registration Subscription
The coaching program runs for one year at no running cost to participants. Participants only pay annual subscription or contribution only at registration.
Register with USD 10
Subscribe Now
Chris Muhango, FCIM
Customer Service Specialist
Founder, TIG Institute
79 Bukoto Street, Kamwokya, Kampala, Uganda
Tel : +256 750 335703, +256 772 185653
Email: info@tiginstitute.com, www.tiginstitute.com